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    Robby vs. Gloria: The Pitt vs. Patient Satisfaction

    from The Pitt

    Written by R. Scott Gemmill

    The Pitt

    A high-stakes confrontation between an ER doctor and the Chief Medical Officer regarding plummeting patient satisfaction scores. Robby challenges the hospital's corporate greed and understaffing, while Gloria threatens his career if he doesn't fall in line with the institution's image.

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    Scene PreviewExcerpt — subscribe to read full scene

    GLORIA

    I’m talking about Press Ganey scores - patient satisfaction.

    ROBBY

    If they’re still alive, they should be satisfied.

    GLORIA

    Our goal is thirty six percent very satisfied with their care. Your department is at eight per cent.

    ROBBY

    We’re an emergency department not a Taco Bell.

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    Scene Notes & Audition Tips

    5 sections
    About This Scene

    This contemporary duologue from "The Pitt" presents an intense dramatic confrontation between an ER doctor, Robby, and the Chief Medical Officer, Gloria. The scene immediately plunges into a high-stakes discussion about hospital patient satisfaction scores, which quickly escalates into a power struggle over hospital politics and corporate greed. It offers a solid two-minute performance opportunity for two actors to explore complex characters under pressure.

    Character Analysis

    Robby is an impassioned and principled ER doctor, deeply concerned with patient care and staff well-being, even if it means challenging authority. He embodies the "Rebel" and "Doctor" archetypes, unafraid to speak truth to power and exposes the system's flaws despite personal risk. Gloria, on the other hand, represents the "Authority Figure" and "Intense" casting types, focused on maintaining the hospital's image and bottom line, likely under pressure from higher-ups. She is pragmatic, perhaps jaded, and skilled at wielding institutional power against those who disrupt the status quo.

    Why This Works for Auditions

    This scene is ideal for auditions because it showcases a wide range of emotions and a clear arc for both characters within a compact timeframe. The escalating tension and specific, high-stakes dialogue provide excellent material for demonstrating an actor's ability to navigate conflict, express conviction, and portray complex motivations. Its contemporary setting and "medical drama" genre tags also make it highly relevant for current television casting trends.

    Best Suited For

    This duologue is exceptionally well-suited for actors in their mid-thirties to mid-forties, regardless of gender, who can portray strong, intelligent individuals under duress. It's particularly effective for those looking to be cast as doctors, authority figures, or characters who challenge the system. The scene's intense tone and dramatic stakes make it an excellent choice for agent showcases, self-tapes, and general practice sessions where actors want to highlight their ability to command a powerful presence.

    Performance Tips

    For Robby, focus on building anger and frustration into a determined resolve, allowing moments of vulnerability to show through his defiance. For Gloria, embody a sense of controlled power and subtle menace, ensuring her words carry the weight of her position even when she appears calm. Both actors should pay close attention to the subtext of their lines, understanding not just what their characters are saying, but what they truly mean and what is at stake for them personally and professionally.

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